Our guarantee
If the POS goes down while you are serving, that month is free
That is one of four terms Foori puts in writing, and all four are below in full. We could not find another POS vendor in this market publishing any commitment about uptime at all.
The terms
Four terms, and why we can write them down
The same four apply on every tier, whichever plan you buy.
Term 01
If you buy setup, you pay on go-live
Setup is optional. If you ask us to do it, the fee falls due the day your restaurant is live and your staff are trained, not the day you sign.
A setup fee usually pays for work nobody has done yet, which is why plenty of owners would rather not pay one at all — so this one is optional. Setup is optional. Sign yourself up and run it yourself and you pay nothing beyond the monthly price. If you would rather we did it, setup covers installation, your menu entered for you, and two staff training sessions, at the price against your tier. Bought that way, it falls due once all three are done and not before.
Term 02
30-day money-back on setup
If you bought setup and we did not get you live and trained, ask for the fee back within 30 days.
Term 01 handles the ordinary case for anyone who bought setup. This one handles the case where we called it live and your staff still cannot work it.
Term 03
Month to month
No lock-in and no annual contract. You can leave at the end of any month.
An annual contract makes a vendor's next twelve months safe whether the product earns them or not. We would rather earn the next month. The annual plan we sell stays optional.
Term 04
Downtime during your service hours makes that month free
If Foori POS is down while you are serving, that month is free.
Service hours are the hours your restaurant is open and serving. If Foori POS is down inside them the whole month is free, not a pro-rated slice. Tell us on WhatsApp.
No fine print
No exclusions list sits under these four terms, and nothing further down qualifies them. If one ever becomes necessary it appears here, not in a contract we hand you later.
What we are not claiming
What this page does not say
Things we cannot back up yet, so we are not saying them.
No customer count, and no testimonials
We are new, so any number we printed today would be small or invented. When a restaurant agrees to be named, we will name it.
No uptime percentage
An honest one needs a year of measurement we have not run. Term 04 is what we can put in writing instead.
Offline mode is not a feature we sell
It is on the roadmap and has not shipped. Ask where it stands before you plan around it.
FBR compliance is an add-on, not a tier
FBR and PRA compliance is an add-on at PKR 2,000 a month. The dedicated retail compliance tier is roadmap, not shipped.
Next step
Hold us to it
Send this page to any vendor you are comparing us against and ask for theirs. Then open an account and hold us to ours for fourteen days, or message us and we will come and show you.